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Archive for 'Privacy & Security'

ALERT: Text Message Scam Reported May 16

We have received reports that local residents are receiving text messages claiming to be from Jewett City Savings Bank.  These text messages are not being sent by the bank or any other company representing the bank. If you receive a call or text message, do not disclose any personal or account information, do not respond to the text [...]

Alert: Blocked Debit Card Transactions

In an effort to protect our customers from debit card fraud, we are now blocking all debit card transactions initiated in India due to an increase in fraudulent activity.  We also block all debit card transactions initiated in France, Bosnia-Herzegovina, Cuba, Libya, Nigeria, North Korea, and Romania. In Great Britain, we are currently blocking signature-based and [...]

ALERT: Telephone and Text Message Scam Reported August 10

We have received reports that local residents are receiving telephone calls and text messages claiming to be from Jewett City Savings Bank.  These telephone calls are not being made and the text messages are not being sent by the bank or any third-party representing the bank.  If you receive a call or text message, do not disclose any [...]

Customer Alert: Debit Card Transactions in Great Britain

We are currently blocking signature-based and Internet debit card transactions in Great Britain due to an increase in fraudulent activity.  You will be able to process PIN-based transactions with your debit card in Great Britain. We also block all debit card transactions in France, Bosnia-Herzegovina, Cuba, Libya, Nigeria, North Korea, and Romania. In California and [...]

Alert: Text & Email Message Scam

We have received reports that text and email messages are being sent claiming to be from Jewett City Savings Bank.  These messages were not sent by the bank.  Do not respond to the message, call any telephone number provided, or click on any website link provided. Here is an example of the text message: “JEWETT [...]

Customer Alert: Blocked Debit Card Transactions

We are currently blocking debit card transactions in France due to an increase in fraudulent activity.  We also block debit card transactions in Bosnia-Herzegovina, Cuba, Libya, Nigeria, North Korea, and Romania.

Consumer Alert: PayPal Phishing Scam

A phishing email message claiming to be a Security Alert from PayPal is in circulation.    PayPal is frequently the target of phishing scams.  Do not click on the link to “Please restore access to your account” and delete the email message from your computer.  Here is one version of the message: *********************************************************************************************************************************************************** PayPal Hello As part of [...]

Consumer Alert: “Elavon” Phishing Scam

A phishing email message claiming to be from Elavon is in circulation.    Do not click on the attachment and delete the email message from your computer.  Here is one version of the message: *********************************************************************************************************************************************************** Dear Customer, Our Technical Service department has recently updated our online services, due to this upgrade we sincerely call your attention [...]

Consumer Alert: Fraudulent Litigation Notification

It has come to our attention that some of our customers have received a letter entitled “Litigation Notification” from the Law Offices of Christopher J. Van Son DBA Consolidated Litigation Group, a Professional Law Firm. A direct quote from the letter asserts that the law firm “has recently filed claim against Jewett Cty Svgs Bk [...]